Building on a strong heritage, FirstLite LED is expanding its offerings to provide complete customer service, including training, consultancy, rapid supply and first-class support
Gateshead, December 11 – FirstLite LED Systems Limited, a leading supplier of LED modules to the UK sign market, has announced that Megan Woodcock has taken the role of Managing Director. With over ten years of experience in the LED sector as Operations Director of the company, Meg brings a wealth of industry knowledge. She also brings a commitment to advancing FirstLite’s position as a leading provider of mid-range and premium LED products to the sign-making market.
For more than 12 years, FirstLite has consistently been at the forefront of LED technology, supplying the industry with a broad range of reliable, energy-efficient and cost-effective LED products. The independently owned company has established itself as a trusted supplier to some of the country’s largest sign companies, including the UK’s largest supplier of trade signage.
Under Meg’s leadership, FirstLite is expanding its service offerings to provide a more complete solution for customers, including training and consultancy. This strategic move aims to meet customers’ evolving needs and enhance the overall customer experience.
On her appointment as Managing Director, Meg Woodcock is enthusiastic about the company’s growth plans and trajectory, saying, “FirstLite has a strong heritage of innovation and excellence in LED technology. I am honoured to lead the company into its next chapter, focusing on cutting-edge products and delivering a full-service experience for our valued customers.”
FirstLite’s commitment to ongoing development is evident through its focus on improving LED modules and reels, prioritising ease of use and cost-effectiveness for customers. The company exclusively uses “A” grade components at its partner factory, ensuring high-quality production from chip selection to final module assembly.
In addition to its product enhancements, FirstLite has introduced on-site training programmes, further solidifying its commitment to excellence in customer service. The training program covers various aspects, from LED wizard usage to fitting LEDs and selecting the right product for specific applications.
Meg Woodcock emphasised the company’s dedication to providing a full-service experience, stating, “The future for our business is all about becoming the preferred partner for our customers by offering great products and top-class customer service. Whether it’s training an entire team or providing consultancy at no additional cost, we aim to fill the gap in the market by focusing on service excellence.”