FirstLite Ltd offer the following market leading warranties for the periods specified below. The warranty covers the stated LED components for the period listed providing they are installed using a FirstLite Ltd specified power source in line with FirstLite Ltd installation guide.
FirstLite Ltd warrants it’s LED components and power supplies to meet the performance data stated in the available written data sheets. FirstLite Ltd warrant to provide product that is free from defect and achieves all criteria listed provided the LED system is installed using a FirstLite Ltd specified power source and in full accordance with the FirstLite Installation guide.
Should any product fail to meet the standards outlined during the stated warranty period in full accordance with the term and conditions stated herein FirstLite Ltd will replace free of charge the defective product.
This limited warranty is based on a maximum usage of 5,000 hours per year when installed in accordance with fitting instructions from FirstLite Ltd and in environmental conditions within the normal specified operating range of the system. The limited warranty will be applicable only when the LED products have been installed with FirstLite Ltd power supplies according to FirstLite Ltd installation guidelines. This warranty will not apply in the event of conditions demonstrating abnormal use, including incorrect voltage conditions, excessive switching cycles or operating hours. Replacement of FirstLite Ltd LED components with LED components of any other manufacturer or third party will void the entire warranty. Replacement of FirstLite Ltd recommended power supplies with power supplies of any other manufacturer or third party will void the entire warranty.
Should any FirstLite Ltd product fail under the terms of this warranty please contact FirstLite Ltd directly for a Returns Authorisation Number (R.A.N.). Once the R.A.N. has been issued all materials must be returned to FirstLite Ltd within 30 days of the R.A.N. issue date. FirstLite Ltd will in the event of a valid substantiated warranty claim, replace any defective components within 24 hours of receipt of the returned defective goods.
The foregoing shall constitute the sole and exclusive remedy of the purchaser and the sole liability of FirstLite Ltd for all FirstLite components.